Refund Policy
At Jai Kumar Consultancy, we aim to provide transparent and professional real estate consultancy services. This Refund Policy explains the general conditions relating to payments made for our services.
1. Consultation and Service Fees
Any consultation, registration, documentation assistance or other service fee, if applicable, will be communicated to the customer before the service is provided.
The applicable fee may vary depending on the nature and scope of the service.
2. Refund Eligibility
Refund eligibility depends on the nature of the service and the terms communicated at the time of payment.
Where a refund is applicable, the customer may be required to submit the relevant payment details and transaction information for verification.
3. Property Transactions
Payments related directly to a property transaction, booking, token amount, advance, agreement or developer/builder transaction may be governed by the terms and conditions of the respective property owner, developer or concerned party.
Such payments are not automatically refundable by Jai Kumar Consultancy unless the applicable agreement or arrangement specifically provides otherwise.
4. Cancellation
If you wish to cancel a consultancy or service request, please contact us as soon as possible.
Cancellation and refund requests will be reviewed based on the service status and applicable terms.
5. Processing of Approved Refunds
Where a refund is approved, the refund will generally be processed through the applicable payment method or another mutually agreed method.
Processing time may depend on the payment provider or banking institution.
6. Non-Refundable Services
Certain services may be non-refundable once the service has been initiated, completed or delivered.
Any such condition will be communicated where applicable before the service is provided.
7. Disputes and Verification
In case of any payment-related dispute, customers may be required to provide transaction details, receipts or other relevant information so that the matter can be reviewed.
8. Policy Changes
Jai Kumar Consultancy reserves the right to modify this Refund Policy when necessary. Updated information will be published on this website.
9. Contact Us
For refund or payment-related queries, please contact Jai Kumar Consultancy through the contact information provided on our website.